If you are fluent in English, empathetic, and curious, become a Remote Travel Agent while working from the comfort of your home in Alexandria, Egypt!
Responsibilities:
- Engaging with new traveling customers – Cooperating with incoming clients to determine their needs and consulting them on an appropriate destination, methods of transportation, travel dates, costs, and accommodations.
- Providing exceptional Customer Service – Making sure clients are thrilled with our services from start to finish, no matter what it takes.
- Facilitating the tailored travel deal – Supporting the process for clients with timely professional insight and expertise.
- Developing Travel and Customer service skills – Improving the professional level by attending various training events and workshops.
- Networking with colleagues and customers – Supporting existing and exploring new contacts in order to maintain a steadily evolving clients database.
Requirements:
- Advanced/Native level of English (Reading, Writing, and Speaking).
- Graduates Only.
- Personal Laptop/PC is a MUST.
- Alexandria Residents Only.
- Impeccable Communication and Customer Service skills.
- Advanced level of PC knowledge.
- Minimum 1 year of experience in the BPO Industry, preferably Travel Industry .
- Hands-on experience with the GDS System is considered an advantage.
- Self-motivated individual with the ability to work remotely in a target-based environment and achieve sales goals.
- Proficient in using VoIP systems, call dialers, and remote desktop tools.
- Basic knowledge of global travel business – Ideally to have experience in Travel Call
Center Account - Familiarity with booking platforms (GDS systems like Sabre, Amadeus, Galileo
preferred).
Compensation:
- EGP 10,500 Net salary + Unlimited Bonus paid in USD.